New York, NY– January 22, 2010—Dedicated to the continuous improvement of its business processes and management efficiencies focused on customer satisfaction, MicroTech has received a Capability Maturity Model Integration (CMMI) Maturity Level (ML) 2 rating.  The CMMI is an internationally recognized process improvement maturity model or collection of “best practices” for the development of products and services, enabling organizations to improve the predictability of budgets and schedules, incorporate lessons learned leading to continuous improvement, and provide transparency into lifecycle and engineering activities to ensure that customer expectations are consistently met.

CMMI ratings are obtained through appraisals conducted by Lead Appraisers that have received certification through Carnegie Mellon University’s Software Engineering Institute (SEI).  The SEI works closely with defense and government organizations, industry, and academia to continually improve the processes used by organizations to develop products and services on time and within budget.

“It’s a real credit to the hard work and effort of the MicroTech team that we have attained such an important business process maturity milestone,” said Tony Jimenez, MicroTech President & CEO. “Our high quality assurance and engineering standards have always been recognized by our clients and vendors, and this well-regarded credential reinforces the value we place on increasing visibility into the organization's activities to help ensure that we not only meet but surpass customer expectations.”

CMMI ML 2 rated organizations are characterized by managed processes that are executed in accordance with policy;  monitored, controlled and reviewed; and conducted by skilled people with adequate resources; and that produce controlled outputs.

MicroTech has a solid history of benchmark business processes based on industry best practices and quality-related credentials. The organization achieved certification in the world’s most widely used Quality Management System (QMS) standard — ISO 9001:2000 — in only its second year of operation, and became ISO 9001:2008 certified last year.  Additionally, MicroTech’s executive management team is Information Technology Infrastructure Library (ITIL) Foundation certified.  MicroTech is now pursuing ISO 20000 certification and a CMMI ML3 rating.

“The CMMI achievement reflects MicroTech’s ongoing commitment to continuous process improvement, with the goal of improving the consistency and quality of the products and services that we deliver to our customers”.   Jimenez said.

 

MicroTechnologies LLC, (d.b.a. MicroTech) is a certified and verified Service-Disabled Veteran-Owned Small Business (SDVOSB) and a certified 8(a) Small Business, and delivers robust process-driven performance for mission success. MicroTech applies its regimented process, enterprise IT experience, and state-of-the-art engineering solutions to integrate different technologies and create proven results that respond to clients' strategic needs. MicroTech is a Microsoft Gold Certified Partner, Symantec Managed Services Partner, Tandberg Platinum Partner, Autonomy Added Value Reseller, VMware Professional Partner, EMC Velocity Partner, Citrix Silver Solution Advisor, Adobe Solutions Partner, Polycom Premier Partner, Dell Registered Partner, and IBM Business Partner. MicroTech is Hispanic Business Magazine’s 2009 No. 1 Fastest-Growing Hispanic-Owned Business; Washington Technology Magazine’s 2009 No. 1 Information Technology 8(a) Business in the Nation, CRN Magazine’s 2009 No. 1 Fastest-Growing “Unified Communications Solutions Specialist” in the Nation, and on the Deloitte 2009 Tech Fast 500, the No. 1 Communications / Networking Small Business in the Baltimore – Washington DC metro area. ISO 9001:2008 certified, CMMI Maturity Level 2 rated, and ITIL management trained, MicroTech is headquartered just outside the Nation's Capital in Vienna, Virginia, with key offices in Richmond, Virginia; Greensboro, North Carolina; Huntsville, Alabama; and Oklahoma City, Oklahoma.