Information Technology Enterprise Solutions – 3 Hardware (ITES-3H)
Contract No: W52P1J-16-D-0029

MicroTech ITES-3H Program Manager

Carollee White
Direct: 571-297-4155
Cell: 702-374-7937

MicroTech Main Number:703-891-1073
MicroTech Sales e-mail:
MicroTech ITES-3H Help Desk: 888-909-6354


The Information Technology Enterprises Solutions – 3 Hardware (ITES-3H) is a five year, $5 billion Indefinite Delivery/Indefinite Quantity (IDIQ) contract vehicle. ITES-3H provides end-to-end solutions through hardware and related incidental services to include integration, installation, site surveys, system configuration determinations, system migrations, image loading, data migration, and warranty variations.

ITES-3H Contract Structure

Contract Period


Business Size


Credit Card Accepted


Minimum/Maximum Order



Under the ITES-3H contract, hardware purchases in all Catalogs, except for Catalog III, have a one-year warranty.  Catalog III items have a three-year warranty.  These warranties remain in effect after the contract reaches its end of life and do not fall under Clauses 52.212-4 or 52.216-22.  If the Original Equipment Manufacturer (OEM) warranty is longer than the standard one-year or three-year (for Catalog III) warranty, the OEM’s warranty shall apply. Standard warranties, along with any extended warranties purchased in conjunction with equipment, are allowed to continue past the contract expiration date.



Financial Services

Financial Services (Base Plus Option Year Contracts) are allowed on ITES-3H. 

Open Market Items

Non-Catalog Items are allowed as long as they are within the scope of ITES-3H



CHESS Portal Link

Catalog Link

CHESS Ordering Guide

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